Auto repair shops have one of the most underused assets in any small business: a database full of past customers who trusted you once and have no reason not to come back. The problem is nobody's reaching out. We build the reactivation, reminder and missed-call capture systems that fill your calendar from customers you already earned.
Tuesdays and Wednesdays are slow. You have hundreds of past customers who serviced with you. Nobody reaches out. They go wherever ranks first when they next need service.
You can't answer the phone with greasy hands. It goes to voicemail. Most people don't leave one — they just call the next shop on the map.
You find a one-star review three weeks after it was posted. No response. It sits there while every new prospect reads it and wonders if you even care.
Your database is full of past customers with cars that need service on a predictable interval — and nobody’s reaching out. This is one connected system that answers, reactivates, follows up and earns reviews, off a single record you own. Here’s the whole thing, and what each part is worth.
Under a car, after close, on a Saturday — it answers and books when a competitor’s voicemail is the only other option.
Every customer and last-service date lives on one shared record — so nobody due for an oil change ever gets forgotten.
Interval reminders, estimate follow-ups and review asks all fire on their own — no service writer chasing a list by hand.
Not a sixth tool bolted on. It’s the one place every customer, service date and review lands, so the automation knows exactly who’s due back. Registered to your business and exportable any time — you own it.
↻ And it compounds — every reactivated customer and review makes the slow weeks rarer.
Every plan starts with the full foundation. The always-on AI voice and chat layer scales up by plan — the free audit tells you which parts actually move the needle for you first.
Not sure which parts you need? The free audit maps it →You can’t answer with your hands in an engine. The AI picks up, qualifies the issue, gives a rough estimate range, and books — so no call ends at your voicemail.
A customer calls about a brake noise during your busiest hour. The AI gives a ballpark and books Thursday — instead of them driving to whoever answered.
Reminders fire against each customer’s service interval — oil change at three months, winter prep in October, summer inspection in June — so slow Tuesdays fill from people who already trust you.
A customer’s last oil change was four months ago. A reminder goes out on its own — and a slow Tuesday fills with a booking you didn’t have to chase or advertise for.
Quote sent but no booking? Automated follow-up fires at day 2, 5 and 10 — and estimate requests from your website get an instant reply, not a callback next morning.
You quote a timing-belt job and hear nothing. The day-5 email lands, they reply “let’s do it next week,” and the estimate you’d written off turns into a booked ticket.
Review request after every completed service. Volume and recency feed your Map Pack ranking — which decides who gets called when a car needs work.
Every finished service quietly asks for the review you’d forget to request — so your profile grows and you’re the shop that shows up first when someone’s check-engine light comes on.
Almost every auto repair customer is a repeat customer waiting to happen — vehicles need service on a predictable interval. Customers don't leave because they were unhappy. They leave because nothing reminded them.
The account is registered to your business, not ours. If you ever leave, it stays with you.
Every contact, conversation, call recording and pipeline record exports any time. No hostage data, no exit fee.
Calls, texts, DMs, pipeline, calendar and reviews in a single mobile app. Most owners run the whole thing from a truck or a treatment room.
Add your office manager, your staff, your partner. Seats don't change your bill, so the system never punishes you for growing.
Every plan includes the one below it. Auto repair is reactivation-led rather than call-volume-led, so most shops start at Foundation and step up once the campaigns are producing.
We will tell you where you belong, and it is often not the top. If Foundation closes your biggest gap, that is what the assessment will say — and we would rather earn the rest later than sell you a tier you cannot use yet.
| Foundation$597/mo · $950 setup | ★ Most pickedCoverage$1,197/mo · $1,400 setup | Advantage$2,497/mo · $2,500 setup | |
|---|---|---|---|
| Catching leads | |||
| Missed-call text-back | ✓ | ✓ | ✓ |
| CRM pipeline stages | Custom | Full 5-stage | Multi-pipeline |
| Follow-up sequences | 2 | 5 workflows | Unlimited |
| Automated review requests | ✓ | ✓ | ✓ |
| Running without you | |||
| AI Voice Receptionist | 250 min | 500 min | 1,000 min |
| AI Chat Agent — web & DMs | — | ✓ | ✓ |
| AI review responses | — | ✓ | ✓ |
| Google Business management | — | ✓ | ✓ |
| Access & oversight | |||
| Reporting | Monthly snapshot | Monthly + call | Bi-weekly calls |
| Front-office re-audit | — | — | Quarterly |
| Build queue priority | — | — | ✓ |
| Multi-location support | — | — | ✓ |
3-month minimum, month-to-month after · Full plan comparison and add-ons on the pricing page
During setup we import your customer records and segment by last service date and service type. Campaigns then target specific windows — everyone whose last oil change was more than four months ago, for example — rather than blasting the whole list, which protects both deliverability and your credibility.
Yes. Once a service is logged, the next reminder is scheduled against your interval rules. It fires on its own, so nobody has to remember to look up who's due this month.
You get an instant alert. AI drafts a professional response in your brand voice, and you can set it to post automatically or hold for approval. Below your star threshold we recommend holding for approval — the goal is a fast human decision, not an automated reply to an angry customer.
Your systems run on an enterprise-grade platform tens of thousands of agencies and small businesses operate on. We build it, configure it and run it for you, and the account is registered to your business. We handle the build, the integrations, the compliance registration and the ongoing optimization — the parts that decide whether any of it actually works.
You could. If you have someone in-house with 30 to 40 hours to build it and a few hours a month to maintain it, that may be the right call — say so on the audit and we'll point you at the right plan instead of selling you a build. What we find is that the software is the cheap part. What breaks is messaging compliance registration, workflow logic firing in the right order, an AI agent trained on how you actually qualify a lead, and somebody noticing when a sequence stops running. That's what you're paying us for.
Most builds are live in 7 to 10 business days. Builds that include custom landing pages or multi-location setup can take up to 14 days. Messaging compliance registration starts on day one because carrier approval can take several days on its own.
Yes. A2P 10DLC brand and campaign registration is included in every plan and handled during setup. Without it your texts get filtered or blocked by the carriers — the single most common reason a do-it-yourself missed-call text-back system quietly stops working without anyone noticing.
Three-month minimum, then month-to-month. The account is registered to your business, so if you go you keep the contacts, the automations, the call recordings and the phone number. We'd rather earn the next month than trap you in the current one.
A free 30-minute audit. We look at your customer database, service intervals and missed-call volume, then map what gets built first.